Return Policy
| Thank you for your purchase. If you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy. |
Returns
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition with all original tags and labels attached.
Return Process
To return an item, place the item securely in its original packaging. Please include your proof of purchase and contact information so we can contact you if we have any questions. You will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
Mail your return to the following address:
Enchanted Forest
Attn: Store Manager, Returns
925 S Main St
H-1
Frankenmuth, MI 48734
United States
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
Refunds
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least ten (10) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
Exceptions
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange Please note: Sale items are FINAL SALE and cannot be returned.
Questions
If you have any questions concerning our return policy, please contact us at: (989) 652-2753 enchantedforest@bavarianinn.com.